Delivery Area
Currently we are only offering a direct delivery service to CA1-CA5 postcodes.
We can also offer limited deliveries to CA6-CA8, however please contact us direct before placing an order.
Delivery Days
We deliver your orders Wednesday PM, Thursday PM & Friday PM. We can deliver outside this times but by special arrangement only.
Delivery Details
Unfortunately we cannot offer timed deliveries and if you are not home we will leave in a safe shaded place or with a neighbour. We will contact you via phone, text or message to inform you of an attempted delivery. We will not attempt re-delivery.
Storage Instructions
Please store your pies in the fridge or freezer as soon as possible. All pies can be frozen for later use. Unbaked pies will arrive chilled or frozen and will need to be frozen immediately.
Cooking Instructions
All deliveries come with a leaflet outlining cooking and re-heating guidelines. We recommend oven baking for best results.
Allergen Guidance
All allergens are displayed on the individual product description pages
Ordering Process
As all pies are made fresh daily and to allow us time to schedule production we will endeavour to deliver your order within 48 hours or less from the time of order confirmation, however orders received on a Thursday PM, Friday, Sat & Sun will be processed the following week.
Orders placed before 12pm on a Thursday will be processed for delivery on Friday.
Payment Details
All orders must be paid and cleared in our account before we process your order. We have a secure payment portal provided by Square.
If you have any special requests or have us contacted directly we can also receive payment via paypal or direct bank transfer.
Special Requests/Enquiries
If you have any special requests or require quotes for large events, parties or wholesale orders please contact us directly to discuss your requirements
Refunds/Complaints
We are confident you will enjoy your pies from us, however if you have any complaints or there is any discrepancies in your order please contact us within 48 hours from receiving the delivery to discuss.
We hope you enjoy your pies, eat pie be happy!